Karen Lindsay

Karen brings over four decades of experience to her role as Human Resources Manager at Next Chapter Legal Services, supporting the firm’s commitment to professionalism, client care, and organisational excellence. With a distinguished career that spans senior leadership roles across national and international organisations, including her own successful consulting business, Karen’s strategic insight and human-centred approach make her a vital asset to our team.

Karen has an extensive background in leadership development, cultural transformation, change management, and performance improvement. Her work has been recognised at both state and national levels, earning multiple awards in Human Resources and organisational development. She has also served as a keynote speaker and mentor, influencing personal and professional growth within a wide range of industries.

At NCLS, Karen plays a pivotal role in shaping a high-performing, empathetic, and client-focused culture. Her deep understanding of people and workplace dynamics supports our mission to deliver not only exceptional legal services but also an environment where both clients and staff feel respected, supported, and understood.

Karen’s strengths lie in big-picture thinking, the ability to challenge conventional processes, and leading others through change with clarity and purpose. Her influence ensures that our internal culture reflects the values of integrity, respect, and excellence, hallmarks of both effective legal practice and outstanding client service.